How to use cPanel: a tour of every section

A screenshot tour of cPanel’s home screen: where each tool lives, what the General Information panel tells you, and the ten tools most site owners actually use.

3–5 minutes

cPanelcPanel The most popular hosting control panel: a website where you manage your email, files, databases and domains with point-and-click tools instead of commands. More about cPanel → is the control panel on most shared hosting. Everything you can change about your hosting account, from mailboxes to PHP versions, is a tool on its home screen. This tour shows where everything is, using cPanel 138 with the default Jupiter theme.

Log in at https://your-domain:2083 (or the link your host gives you). The home screen groups tools into sections such as Email, Files, Databases and Domains. The search box at the top finds any tool by name, and the right-hand column shows your account details and usage.

Logging in

Your host’s welcome email gives you the address, username and password. The usual forms are:

AddressNotes
https://example.com:2083Your own domain on the secure cPanel port
https://example.com/cpanelRedirects to the port above on most servers
https://server.your-host.com:2083The server’s own name; works before your domain points at it

Many hosts also sign you in to cPanel from their own customer dashboard, so you never type a cPanel password at all. If the address gives a certificate warning, the domain is probably not yet pointing at the server; use the server’s own name instead. See how to point a domain to a server.

The home screen

cPanel home screen with the Email section of tools and the General Information panel highlighted
cPanel » Tools, the home screen. (1) A tool, here Email Accounts. (2) The General Information panel.

The page is one long list of tool sections. Each heading collapses with the arrow on its right, so you can hide sections you never use. Your host decides which tools appear, so you may see more or fewer than here; some hosts add their own sections, such as website builders or security tools.

The Search Tools box at the top is the fastest way around. Press / anywhere in cPanel, type part of a tool’s name, such as php or backup, and press Enter.

The General Information panel

cPanel General Information panel showing current user, primary domain, SSL status, shared IP address and home directory
The General Information panel. The warning here appears because the demo domain does not point at the server yet, so no trusted certificate could be issued.

The right-hand column answers most “what are my details?” questions:

FieldWhat it is for
Current UserYour cPanel username. Database and FTP names start with it.
Primary DomainThe account’s main domain. Its files live in public_html.
SSL CertificateWhether the primary domain has a trusted certificate. See SSL in cPanel.
Shared IP AddressThe server address your domain’s A record should point at.
Home DirectoryYour account’s folder on the server, such as /home/exampleco.
Last Login IP AddressWhere the last login came from. An address you do not recognise is worth investigating.

Further down, the Statistics panel shows usage against your plan’s limits: disk space, databases, email accounts, domains and bandwidthBandwidth How much data your website is allowed to send to visitors each month. Every page view uses a little; images and video use the most. More about Bandwidth →.

The tools you will use most

TaskToolGuide
Create mailboxes and forwardersEmail Accounts, ForwardersEmail in cPanel
Create a databaseDatabase WizardDatabases in cPanel
Install WordPressWordPress Management (WP Toolkit)WordPress in cPanel
Back up or restoreBackup, Backup WizardBackups in cPanel
Edit DNS recordsZone EditorDNS in cPanel
Change PHP version or limitsMultiPHP Manager, MultiPHP INI EditorPHP in cPanel
Add a domain or subdomainDomains, RedirectsDomains in cPanel
Get a certificateSSL/TLS StatusSSL in cPanel
Schedule a taskCron JobsCron in cPanel
Find out why the site is slowResource Usage, ErrorsResource usage in cPanel

File Manager

cPanel File Manager showing the folder tree on the left and the contents of the home directory on the right
Files » File Manager. The folder tree is on the left; the toolbar along the top uploads, edits, extracts and changes permissions.

File Manager is a file browser in your web browser. The key folders:

  • public_html holds the primary domain’s website. Anything here is public.
  • mail holds email messages. Do not edit it by hand.
  • logs and tmp hold logs and temporary files.
  • etc holds email account settings.

Select a file and use the toolbar to Edit it, change its Permissions (files are normally 644, folders 755), or Extract an uploaded zip. Files you delete go to the trash first unless you tick Skip the trash. For large uploads, an SFTPSFTP A secure way to copy files between your computer and a server. Like dragging files into a folder, but the folder is on the server. More about SFTP → client is faster and more reliable; create a login under Files » FTP Accounts, or use your cPanel login over SFTP if your host allows SSHSSH A secure way to type commands on a server from your own computer, as if you were sitting at it. More about SSH →.

Password and security

cPanel Password and Security page with fields for the old password, new password and a password generator
Preferences » Password & Security. Changing the password signs you out everywhere.

Under Preferences, change your password regularly and turn on Two-Factor Authentication if your host offers it. Your cPanel login controls your website, email and DNSDNS The internet’s phone book. It turns a name people can remember, like example.com, into the number address computers use to find the server. More about DNS →, so it is worth protecting like a bank login. Give developers their own FTP login or a User Manager account rather than your main password.

Jupiter and the new Meridian theme

cPanel 138 includes a preview of a new interface called Meridian, offered by the button at the top of the screen. The tools and their names are the same; only the layout differs. These guides use Jupiter, the default. You can switch back from Meridian at any time.

Something out of date? Software changes. If a step no longer works, tell us and we will check it and update the page.